Svetlana (Lana) Dyer has joined Loretto as manager of employee experience and retention, part of the human resources team that helps create a positive employee experience.
In this position, she leads employee engagement activities, develops retention initiatives and manages Loretto’s employee coaches who help employees connect with the resources they need to be successful on and off the job.
Dyer will also co-chair a newly formed cultural advisory committee, oversee recognition programs, support diversity, equity, and inclusion initiatives, and manage other responsibilities as part of the learning, development and employee experience department.
Before joining Loretto, Dyer worked as an economic development specialist for Onondaga County in the Office of Economic Development. Prior to that, she worked for over 10 years in healthcare as a guest relations manager at Crouse Hospital.
Dyer is a graduate of Henninger High School in Syracuse. She earned a bachelor’s degree in business administration (BA) from Keuka College and a master’s degree in business administration (MBA) from Monroe College.
“Lana brings a wealth of experience in the healthcare industry and customer satisfaction,” said Diana Wolgemuth, director of learning, development and employee experience.